Understanding the Human Side of Air Traffic Control

Quantifying how controllers scan, process, and respond under pressure.

FAA-funded human-factors research using Tobii eye tracking, behavioral performance data, and statistical analysis to study visual attention, scan behavior, workload, stress, and situational awareness in simulated air traffic control tower operations.

Organization

Embry-Riddle CERTS Lab / FAA

Year

2025–2026

Industry

Aviation Safety / Air Traffic Management / Human Factors

Scope

Human Factors · Eye Tracking · ATC · Data Analytics · Aviation Safety

The Challenge

Air traffic control depends on maintaining an effective visual scan across multiple information sources while workload and operational complexity are constantly changing.

The research examined how where controllers look, how long they look, and how their scan patterns evolve relate to performance and situational awareness.

The Work

At the CERTS Lab, I supported two FAA-funded research programs across:

  • 120+ experimental datasets

  • Tobii eye-tracking data collection

  • Areas of Interest (AOI) analysis

  • dwell-time and fixation analysis

  • visual scan-pattern analysis

  • scan-transition behavior

  • behavioral and performance-data integration

  • data quality control

  • statistical analysis using SPSS

  • data processing with Python and SQL

The work contributed to research on visual scan consistency and controller performance in simulated ATC tower operations.

What It Means

The goal is to better understand how human attention changes under operational demand—and how those insights can inform training, interface design, workload management, and future human-machine systems in air traffic control.